Technical Support

We realize the sometimes there will be problems with your pressure washer or recycle system. When this happens we want to be there to help you get back to washing! In order to do this we offer several different ways to get help.

Our technical support department is here to help you with any questions or problems that you might have with your pressure washer, recycle system or accessory. To talk to a technician please call us at 1-800-274-9376 any time Monday through Friday from 7:30 in the morning until 4:00 in the afternoon (Pacific time). If you are calling after hours you can leave a message and we'll get back to you on the next business day. You can also use the links below to our Troubleshooting FAQ (Frequently Asked Questions) or send an e-mail to one of our Technicians.

The Hydro Tek Service Department is open to Walk In customers Monday through Friday from 7:30am - 4:00pm Pacific Time. How To get here.

• Frequently Asked Questions for Troubleshooting - New!
• Exploded Views / Parts Breakdowns for selected machines
• General Troubleshooting Chart
• View our Technical Guide
• Factory Service
• Installation Guidelines
• Operation Guidelines
• Parts and Accessories
• Spray Nozzle Selection Guide
• Spray Gun Safety
• Charts and Formulas for the pressure washing industry
• Typical Washpad Designs for Recycle Systems
• MSDS Information

  User manuals

  • Ultimate Line Operation Manual (PDF Format)
    • Ultimate Line Recommended Maintenance
  • Pro Line Manual (PDF Format)
    • Proline Recommended Maintenance
• More Operations Manuals

If you need to order parts and know your Hydro Tek Part number, you can fax your order to 877-477-0717 by 3:00pm Pacific Time and all in-stock parts will ship the same day.